ular Casino & Sportsbook Service Notice
Our ular platform operates in supported jurisdictions only. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access to and use of ular comply with the laws of their own jurisdiction. This page sets out our legal position, service availability, and how we handle compliance inquiries.
We at ular are committed to operating transparently within applicable law. We conduct KYC verification on all accounts, we process deposits and withdrawals through regulated payment channels (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and we maintain records for anti-money-laundering compliance. We do not claim to be licensed in any specific country, nor do we represent that our service is legal everywhere.
If you have legal questions about ular's service availability in your jurisdiction, or if you are a regulator or law-enforcement agency seeking information about our operations, contact our legal team using the details at the end of this page.
Service Availability and Jurisdiction on ular
We at ular provide our platform only in jurisdictions where we have determined that online gaming and sportsbook services are permitted under local law. We do not operate in jurisdictions where online wagering is prohibited. Our service is not available to users in countries or regions where we have made this determination.
Users who access ular from a jurisdiction where our service is not permitted do so at their own risk and in violation of local law. We are not responsible for any legal consequences that may result from such access. We may suspend or terminate any account that we detect is being accessed from a prohibited jurisdiction.
Our ular platform is available in supported regions across Southeast Asia, including users in Jakarta, Surabaya, Bandung, Medan, and other areas where local law permits. Users in these regions can access our sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, volleyball, esports), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).
User responsibility on ular
Each user is solely responsible for determining whether access to ular is legal in their jurisdiction. We do not provide legal advice. If you are unsure, consult a local legal professional before creating an account.
Account Eligibility and Age Verification on ular
To create an ular account, you must be at least 18 years old. We verify your age through your identity document (KTP or passport number) during account creation. We do not knowingly permit minors to access our platform. If we discover that an account holder is under 18, we will suspend the account and forfeit any balance.
You must provide accurate information when creating your ular account. Your name, email, phone number, and identity document details must match official records. We may request additional documentation to verify your identity, especially for large deposits or withdrawals.
You may not create multiple ular accounts. If we detect duplicate accounts linked to the same person, we will close all but one and may forfeit balances. You may not use ular on behalf of another person or allow another person to use your account.
Data, Privacy, and Compliance on ular
We at ular collect and process personal data in accordance with applicable data-protection laws. We collect your name, email, phone number, identity document number, and payment information. We use this data for account verification, fraud prevention, payment processing, and regulatory compliance.
We do not share your personal data with third parties except where required by law or to complete a payment transaction. We encrypt all sensitive data and store it on secure servers. For full details on how we handle your data, see our privacy policy
We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may request documentation of the source of your funds, especially for deposits above certain thresholds. We may report suspicious activity to relevant authorities as required by law. We cooperate with law-enforcement and regulatory inquiries.
Regulatory Compliance and Dispute Resolution on ular
We at ular operate our platform in accordance with applicable laws in supported jurisdictions. We do not claim to hold a gaming license in any specific country. We do not represent that our service is regulated by any government body. Users should not assume that ular is licensed or regulated in their jurisdiction.
If you have a dispute with ular regarding account settlement, bet resolution, or payment processing, contact our support team. We investigate all disputes and respond within 24 hours. If we cannot resolve the dispute to your satisfaction, we document your complaint and refer it to our compliance team.
We do not participate in external dispute-resolution schemes or gambling commissions. Disputes are resolved through our internal process and, if necessary, through the courts of the jurisdiction where our legal entity is registered.
Contact for Legal and Regulatory Inquiries on ular
If you are a regulator, law-enforcement agency, or legal representative seeking information about ular's operations, compliance practices, or a specific user account, contact our legal team. We respond to all official inquiries within 14 days.
For user support inquiries, account issues, or questions about our terms and conditionscontact our English-language customer support team. For information about our data practices, see our privacy policyFor general information about ular, visit our about us page.
We reserve the right to update this legal notice at any time. Significant changes will be communicated to users via email. By continuing to use ular after any update, you accept the revised notice.